Air Asia DENIED Remoted Area Hospital Statement (anti small area)

102 of 115 Air Asia reviews

I was sick so i cannot fly the trip.

Air Asia rule is that you can refund it in terms of point with a penalty

as long as a hospital can produce statement that stating your illness.

I agree to pay the penalty + complete the letter required from the hospital.

But they REFUSED claiming that letter produce by hospital that i went (which is in a remote area) is not valid due to letter design is not up to their standard.

People from small / remoted area Should not fly with Air Asia as they only want to handle passenger from Large City.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$120
Product or service
Flight Ticket
Review category
Travel
review #523391

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