Air Asia DENIED Remoted Area Hospital Statement (anti small area)

I was sick so i cannot fly the trip.

Air Asia rule is that you can refund it in terms of point with a penalty

as long as a hospital can produce statement that stating your illness.

I agree to pay the penalty + complete the letter required from the hospital.

But they REFUSED claiming that letter produce by hospital that i went (which is in a remote area) is not valid due to letter design is not up to their standard.

People from small / remoted area Should not fly with Air Asia as they only want to handle passenger from Large City.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Flight Ticket
Review category
review #523391

Author wants to be contacted by the company. Learn more

Had an experience with Air Asia? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Air Asia. However, many companies do monitor reviews on our site.

You were reading a complaint about Air Asia.
Filing a new complaint about