Pantai, Negeri Sembilan
Not resolved
1.0
Details
Customer service
Staff
0 comments

Rude staff, never inform earlier for the gate change, all the passengers were standing outside the gate and waiting like ***. The screen showed gate opens at 1625 but then still did not allow passengers to go in when it was already 1650. Really pissed off to see this situation and this kind of service.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of air asia staff. Air Asia needs to read this review and look into the issue (if any) according to poster's claims.

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