Contact Air Asia Customer Service
Air Asia Phone Numbers and Emails
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Air Asia Email:
Contact Information
Air Asia Website:
Air Asia Help Center:
Corporate Office Address:
Summary of Air Asia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Air Asia?
Request for Information Question:
- “Want to ask about a promble email”
- “To ask about my flight to Surabaya”
- “I want to check my flight status”
Activation/ Cancellation Question:
- “Flight cancelled by air Asia”
- “Cancelled tickets”
- “Cancellation”
Refund Question:
- “For refund”
- “Ask for refund”
- “Refund case”
Return/ Replace Question:
- “Change flight and surname”
- “Exchange flight”
- “Flight issue and changing the flight date”
Product/ Service Question:
- “Unable to add in insurance”
- “I want to book a SNAP (flight and hotel) for 5pax including 1senior. I don't see senior discount when I proceed.”
- “Fake job call”
Account Question:
- “Got No Booking But Account is deducted”
- “My money was deducted from my bank account instead of my credit account”
- “Can't use my credit account”
Shipping and Delivery Question:
- “Already paid, but didnt receive the ticket”
- “Already booked a flight and pay has been deduct but still not received teh itenarary”
- “I didn't get my luggage”
Payments and Charges Question:
- “I NEED TO CLARIFY THE PAYMENT THAT HAD BEEN DEDUCTED FROM MY ACCOUNT , but still did not get any email”
- “Payment deducted, status not known”
- “Hi I was charged double the amount of the ticket price from my bank account because the first payment I made from the air asia app is failed and the second try is successful but I was charged for both price”
Employment Question:
- “Kay aap ke pass jobs hkay supervisor ki”
- “Query for job”
- “Job related”
Staff Question:
- “Customer service”
- “Asking wheelchair services”
- “Wheelchair service”
Website/ Application Question:
- “I have received the offer letter from Air Asia site I wanna know is this real or fake”
Cards Question:
- “Faulty credit card transaction”
Other Question:
- “Philippines Domestic travel restrictions”
- “About vaccination”
- “Ticket problem”
About
Air Asia is one of the best low-cost airlines in the world. Air Asia operates a wide range of domestic and international flights to more than 400 destinations that include over 25 countries. Air Asia has lowest operating costs in the world. In 2009, 2010, and 2011 the company won the best low-cost airline award. Air Asia was founded in 1993. In 1996 the airline started its first flights. Air Asia is the first Asian airline company that implemented air travel system without tickets. Air Asia Airline Company is a great solution for people who prefer comfortable though inexpensive travelling by plane.
Air Asia is ranked 143 out of 512 in Airlines and Air Transport category
Asia, Other
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